ORDERING
Can I Edit or Cancel My Order?
AS OF 04/03/2025 WE ARE NO LONGER ABLE TO EDIT OR MODIFY EXISTING ORDERS, INCLUDING ADDING OR REMOVING ITEMS.
If you forgot to include an item in your original order, we kindly ask that you place a new order. Please note that additional shipping charges will apply.
If you wish to remove an item from your order, please email us with a cancellation request. Once the order has been cancelled, you may place a new order with the desired items.
All order cancellation requests must be submitted via email (support@aceraceparts.com). We do not process order cancellation requests over the phone.
To cancel an open order please contact us with as soon as possible via email [support@aceraceparts.com]. When contacting our support team, please reference the following information:
- Your order number (this number can be found in the order confirmation email)
- The email address that was used at the time of order (if different from the email address used to contact support)
We will do our best to pull the order from our shipping department and make any necessary changes. If the order has already been packaged up and/or has already left our facility we will not be able to make any changes. Please note that we attempt to process and ship orders as quickly as possible and we may not be able to edit or cancel an existing order. A good rule of thumb is that if more than 2 business hours have passed since the time of order, the order will no longer be editable.
Sales Tax Information
We currently collect sales tax in the following states and jurisdictions: CO, FL, GA, IL, IN, KY, MD, MI, MN, NC, NJ, OH, PA, UT, VA, WA, and WI.
If your business holds a resale permit or tax exemption certificate in any of these states, please upload your documentation through our Sales Tax Exemption Portal prior to placing an order. Please note that our system does not allow for the partial refund of sales tax once an order has been submitted.
Refund Policy Information
New and unused items may be returned within 30 days of delivery for a refund of the product cost only. Original shipping charges are non-refundable.
Ace Race Parts does not reimburse return shipping expenses for correctly shipped orders.
INELIGIBLE ITEMS FOR A RETURN
- Used, modified, or installed items
- Damaged or visibly worn items
- Items missing original packaging (when applicable)
- Clearance items or discontinued items
- Orders shipped to an international address
- Custom-built or special order items
HOW DO I RETURN A PRODUCT?
Beginning April 24, 2025, all returns must be submitted through our new self-serve returns system within your customer account. To initiate a return:
- Log in to your account on our website.
- In the "Email" field, enter the email address used at checkout, then click "Continue."
- Check your email inbox for a six-digit verification code and return to our site to enter the code.
- Once logged in, find the relevant order and click "Request return."
- If your order contains multiple items, select the item(s) you'd like to return.
- Choose a return reason and optionally include a note for our team.
- Click "Request return" to submit your return request.
If you're unable to access your account or encounter any issues, please contact our support team at support@aceraceparts.com
IS THERE A RESTOCKING FEE?
Yes, all eligible returns are subject to a 10% restocking fee, regardless of order value. This fee will be deducted from the product refund at the time of processing.
Restocking fees are applied consistently to all eligible returns to ensure a uniform and transparent process. Returns requested beyond the 30-day return window will not be accepted. No exceptions will be made for restocking fees.
RETURN PACKAGING GUIDELINES
To help ensure a smooth return process, we kindly ask that all items be packaged with the same level of care in which they were received. Our products are heavy and can be easily scratched or dented if not properly protected during transit.
Because we cannot resell items that are returned with damage, products that arrive with scratches, dents, or other signs of poor packaging may not be eligible for a refund and/or will have additional restocking fees applied.
REFUND TIMELINE
All returned items must be securely packaged to prevent damage during transit. Items returned in poor condition due to inadequate packaging will not be eligible for a refund.
Once received and inspected at our facility, refunds will be processed within one business day to the original payment method.
More Details: Refund / Return Policy
Order Cancellation Policy Information
Orders may be cancelled at anytime prior to shipment. Once an order has been boxed up for shipment the order is no longer eligible for cancellation or modification. All requests for cancellations or edits must be requested via email [support@aceraceparts.com].
SHIPPING
Same-Day Shipping Cut-Off Time
SAME-DAY SHIPPING
We are committed to shipping all orders swiftly and accurately. Our cutoff time for same-day shipping is 12pm Pacific Time, Monday through Friday. While we make our best effort to ship all orders received before our cutoff time on the same day, there may be instances when an order cannot be shipped immediately. We guarantee same-day shipment for orders that select an expedited shipping method (such as UPS Next Day, 2 Day, 3 Day, or FedEx International Priority) and are received on or before the cutoff time.
If you have further questions regarding shipping speed please feel free to chat with us!
More details can be found here: What is the cutoff time for same-day shipping?
Expedited Shipping Methods
We guarantee same-day shipment for orders that select an expedited shipping method (such as UPS Next Day, 2 Day, 3 Day, or FedEx International Priority) and are received on or before our same-day cutoff time of 12pm Pacific time (Monday-Friday, excluding major holidays).
EXPEDITED SHIPPING REFUNDS (USA ONLY)
The following shipping methods are the only shipping methods that offer a "service guarantee":
- UPS Next Day Air
- UPS Next Day Air Saver
- UPS 2nd Day A.M.
In cases of late delivery for UPS shipping methods that come with a service guarantee, any requests for a refund of shipping charges will be subject to the official UPS Service Guarantee. We will make every effort to recover shipping charges from UPS if a delivery is late; however, we cannot guarantee a refund if UPS chooses to deny the request for a shipping refund.
UNITED STATES POSTAL SERVICE (USPS) PRIORITY MAIL DISCLAIMER
USPS Priority Mail is NOT a guaranteed express shipping service. The estimated delivery timeframe provided by USPS is an estimate only and does not come with a guarantee from either USPS or Ace Race Parts. Neither USPS nor Ace Race Parts can refund or discount shipping charges for shipments that do not arrive within the estimated delivery window via USPS. If you require the most reliable and fastest delivery method, please choose UPS Next Day Air, 2 Day Air, or 3 Day Air as your shipping option.
More details can be found here: What expedited shipping options are available?
When Will My Order Arrive?
Ace Race Parts' brand of fabrication components are stocked and shipped directly from our Olympia, Washington warehouse (origin zip code: 98501). At the time of shipment a tracking number will be generated and sent to your email address so you can follow your orders progress at your convenience. Typically, it can take up to 24 hours for a shipping carrier (FedEx, UPS, USPS) to update the tracking details for a shipment.
Note: all times are listed in business hours. Our operating/business hours are: Monday - Friday, excluding weekends and holidays. All shipments are still subject to delays depending on the selected shipping carrier's current operational status and regional weather.
DOMESTIC GROUND SHIPPING
In stock items will ship out within 24 hours. If you order on a weekend, your order will ship out the following business day. Orders shipping within the contiguous 48 states to a physical address will arrive via UPS Ground within 1 to 5 business days depending on your geographic location in relation to our distribution centers.
3-DAY EXPRESS SHIPPING
In stock items ordered Monday - Friday before 12PM Pacific will ship same day and are scheduled to arrive within 3 business days. If you place an expedited shipment over the weekend, it will dispatch the next business day.
2-DAY EXPRESS SHIPPING
In stock items ordered Monday - Friday before 12PM Pacific will ship same day and are scheduled to arrive within 2 business days. If you place an expedited shipment over the weekend, it will dispatch the next business day.
NEXT DAY AIR/OVERNIGHT SHIPPING
In stock items ordered Monday - Friday before 12PM Pacific will ship same day and are scheduled to arrive the next business day. If you place an expedited shipment over the weekend, it will dispatch the next business day.
More details can be found here: How long will it take for my order to arrive?
Free and "Flat Rate" Shipping
We offer free and discounted, referred to as "Flat Rate", shipping on all qualifying orders. Qualifying orders are orders that have meet a specific net order value and are shipped to addresses within the continental United States only. The following table lists the three available tiers, by net order value, of Free and "Flat Rate" shipping offers available.
- Orders totaling $500-$749 are eligible to ship via UPS Ground for $15
- Orders totaling $750-$999 are eligible to ship via UPS Ground for $10
- Orders totaling $1,000+ are eligible to ship via UPS Ground for free
Note: All orders that quality for "Free & Flat Rate" shipping rates will be shipped via UPS Ground or FedEx Ground, at our discretion. Expedited, or Express, shipping is not available for "Free & Flat Rate" shipments. "Flat Rate" does not imply the order will be shipped via USPS Flat Rate or within the delivery time frame of USPS shipments.
More details can be found here: Free & Flat Rate Shipping Details
Terms and Conditions
Terms and Conditions
Updated: 01/01/2024
OVERVIEW
This website is operated by Ace Race Parts, Inc. Throughout the site, the terms “we,” “us,” and “our” refer to Ace Race Parts, Inc. Ace Race Parts offers this website, including all information, tools, and services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service,” “Terms”), including those additional terms, conditions, and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools added to the current store shall also be subject to these Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence or that you are the age of majority in your state or province of residence and have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You are responsible for complying with any local laws in your jurisdiction.
You must not transmit any worms, viruses, or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information) may be transferred unencrypted and may involve (a) transmissions over various networks, and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transmission over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general informational purposes only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, complete, or timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. Where significant price changes occur, customers may be notified via email, but it is ultimately the responsibility of users to review prices prior to making a purchase.
We reserve the right to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.
SECTION 5 - PRODUCTS OR SERVICES
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Returns Policy (hyperlink).
We have made every effort to display as accurately as possible the colors and images of our products that appear in the store. However, we cannot guarantee that your device’s display of any color will be accurate.
We reserve the right to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed under the same customer account, credit card, and/or using the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you via the email and/or billing address/phone number provided at the time the order was made.
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy (hyperlink).
SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have control.
You acknowledge and agree that we provide access to such tools “as is” and “as available,” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion. You should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products, and services available via our Service may include materials from third parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy, and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review the third party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.
SECTION 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example, contest entries) or, without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence, (2) to pay compensation for any comments, or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion is unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree that your comments will not contain libelous or otherwise unlawful, abusive, or obscene material or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.
SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy (hyperlink).
SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend, or clarify information in the Service or on any related website, including, without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.
SECTION 12 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content for: (a) any unlawful purpose;
(b) to solicit others to perform or participate in any unlawful acts;
(c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances;
(d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
(f) to submit false or misleading information;
(g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet;
(h) to collect or track the personal information of others;
(i) to spam, phish, pharm, pretext, spider, crawl, or scrape;
(j) for any obscene or immoral purpose; or
(k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet.
We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time, we may remove the service for indefinite periods or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Ace Race Parts, Inc., our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.
Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Ace Race Parts, Inc. and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.
SECTION 15 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred before the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services or when you cease using our site.
If, in our sole judgment, you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly, we may deny you access to our Services (or any part thereof).
SECTION 17 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service, together with any policies or operating rules posted by us on this site or in respect to the Service, constitute the entire agreement and understanding between you and us, governing your use of the Service, superseding any prior or contemporaneous agreements, communications, or proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United States.
For international customers, we recommend contacting us directly to discuss any jurisdiction-specific concerns.
SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. Where significant changes are made, we may notify registered users via email. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at support@aceraceparts.com.
Warranty Policy
Updated: 10/01/2024
All Ace Race Parts, Inc. branded products are covered by a Limited Warranty, which applies only to defects in materials and workmanship. The specifics of this warranty may vary depending on the product or product category.
Warranty Conditions
All Ace Race Parts, Inc. products must be installed in a manner that protects the product from both external and internal physical damage and in accordance with the specific installation recommendations for each product. Ace Race Parts, Inc. is not liable for any product failure due to improper installation or handling.
Warranty Coverage
Ace Race Parts, Inc.'s sole obligation under this limited warranty is to repair or replace the defective product after inspection by an authorized representative. This warranty does not cover labor costs related to the installation or removal of the product. Ace Race Parts, Inc. will not be responsible for any expenses incurred in removing the defective product or installing the replacement product. Additionally, this limited warranty does not cover any damage to the engine, vehicle, or other parts (or any application in which the product was installed) caused by the defective product. This limited warranty is strictly limited to the repair or replacement of the defective product. No other exceptions or allowances will be made.
Warranty Coverage Periods
All Ace Race Parts, Inc. branded products are protected by a 1-Year Limited Warranty. This warranty period is calculated from the shipment date of the product and covers defects in materials and workmanship.
Warranty Eligibility
The limited warranty provided by Ace Race Parts, Inc. applies exclusively to the original purchaser of the product, as recorded at the time of order. This warranty is non-transferable and does not extend to subsequent owners, third parties, or individuals who may acquire the product secondhand or indirectly.
Wholesale and Business-to-Business (B2B) Sales and Fabricated Goods
For wholesale and B2B sales, where the original purchaser incorporates Ace Race Parts products into their own finished goods, fabricated products, or custom-made items for resale, the following conditions apply:
- The warranty is valid only for the original purchaser (the wholesale / B2B customer). Ace Race Parts, Inc. does not extend warranty coverage to any downstream customers or end-users who purchase the finished, fabricated, or custom items containing Ace Race Parts products.
- Any warranty claim related to an Ace Race Parts product that has been incorporated into a finished or custom-fabricated product must be submitted by the original purchaser (the wholesale / B2B customer). Ace Race Parts, Inc. will not accept or process warranty claims submitted by third parties, including the end-users of the finished or fabricated products.
This means that if you, as the B2B customer, use Ace Race Parts components in products you fabricate or modify for your own customers, any warranty claim must be handled by you directly with Ace Race Parts, Inc. We will not accept claims directly from your customers or other third parties.
To ensure eligibility for warranty claims, the original buyer’s information, including the order number, must be provided during the claim process. Warranty claims submitted by anyone other than the original purchaser will not be processed.
Warranty Claim Process
To file a warranty claim, please contact our customer support team at support@aceraceparts.com and provide the following information:
- Your full name
- Order number
- Product SKU
- Photographs of the warranty issue
A written request for a Returned Material Authorization (RMA) number is required to process any warranty claim. Products returned without a documented warranty issue and an RMA number will be refused and returned to the sender.
Note: At the time of purchase, an internal warranty registration number is generated and linked to the specific production batch for each item. While this number is not publicly displayed, our records ensure any warranty claim will be handled appropriately and efficiently.
ADDITIONAL DISCLAIMERS
V-Band Clamp Disclaimer
No warranty is provided for any threaded components, including but not limited to the threaded "T-bolt" section of V-Band Clamps and T-Bolt Clamps. Ace Race Parts, Inc. V-Band Clamps come with two types of nuts:
- Zinc-plated metal lock nut: Designed to keep the clamp securely in place during harsh conditions (e.g., street, strip, and track).
- Zinc-plated non-locking hex nut: Provided for mock-up, fitment, and pre-installation where a locking nut is not required.
The non-locking hex nut will not lock in place during use, preventing damage to the threaded portion of the clamp. Due to the nature of lock nuts, Ace Race Parts, Inc. is not responsible for any damage caused to the threaded "T-bolt" section of the V-Band Clamps.
T-Bolt Clamp Disclaimer
Ace Race Parts, Inc. offers no warranty on the threaded portion of T-Bolt Clamps. These clamps are supplied with a nylon-lined locking nut (nylok nut), which locks onto the threaded portion of the clamp upon installation. It is recommended to use a non-locking nut during mock-up, fitment, and pre-installation to avoid damaging the threads.
Privacy Policy
Updated: 10/20/2024
This Privacy Policy explains how Ace Race Parts (referred to as the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, make a purchase from www.aceraceparts.com (the "Site"), or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" refer to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we collect pursuant to this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. If we make changes, we will post the updated Privacy Policy on the Site, update the "Last updated" date, and comply with any applicable legal requirements.
How We Collect and Use Your Personal Information
Over the past 12 months, we have collected personal information from various sources to provide and improve our Services. The types of information collected and used depend on how you interact with us. We may use this information to:
- Communicate with you.
- Provide or improve the Services.
- Comply with legal obligations.
- Enforce applicable terms of service.
- Protect the Services, our rights, and the rights of our users.
Below is a detailed description of the categories and types of personal information we collect and how we use this information.
What Personal Information We Collect
The type of personal information we collect depends on how you interact with the Site and use our Services. When we refer to "personal information," we mean information that identifies, relates to, or can be associated with you.
Information We Collect Directly from You
Examples include:
- Contact details: name, address, phone number, and email.
- Order information: name, billing and shipping addresses, payment confirmation, email address, and phone number.
- Account information: username, password, security questions, and other account security information.
- Shopping information: items viewed, items added to the cart, loyalty points, reviews, referrals, gift cards, and purchase history.
- Customer support information: details you provide during communications with us.
Some features of the Services may require you to provide certain information. You may choose not to provide this information, but doing so may limit your ability to use specific features.
Information We Collect Automatically
We may automatically collect certain information about your interaction with the Services, referred to as Usage Data, through cookies, pixels, and similar technologies. This may include:
- Device and browser information
- Network connection information
- IP address
- Interaction data (how you navigate the Site and your account).
Information We Obtain from Third Parties
We may also receive information about you from third parties, including:
- Service providers who help operate our Site, such as Shopify.
- Payment processors who handle your payments (e.g., credit card, debit card, or bank information) to fulfill orders.
Any information obtained from third parties will be treated in accordance with this Privacy Policy.
How We Use Your Personal Information
We use your personal information for the following purposes:
Providing Products and Services
We use your personal information to provide Services and perform our contract with you. This includes:
- Processing payments.
- Fulfilling orders.
- Sending notifications related to your account, purchases, returns, or exchanges.
- Managing your account.
- Arranging for shipping and handling returns.
Marketing and Advertising
We may use your personal information for marketing purposes, including:
- Sending promotional communications via email, text message, or postal mail.
- Displaying advertisements for products or services that may interest you.
If you are a resident of the EEA, our legal basis for processing personal information for marketing purposes is our legitimate interest in promoting and selling our products (Art. 6(1)(f) GDPR).
Security and Fraud Prevention
We use personal information to detect and investigate potential fraudulent, illegal, or malicious activity. You are responsible for safeguarding your account credentials. If you believe your account has been compromised, please contact us immediately. For EEA residents, the legal basis for this processing is our legitimate interest in maintaining website security (Art. 6(1)(f) GDPR).
Customer Support and Service Improvement
We use your personal information to provide customer support and improve our Services. This is in our legitimate interest to enhance your experience and maintain a business relationship (Art. 6(1)(f) GDPR).
Cookies
Like many websites, we use Cookies to enhance your browsing experience. Cookies allow us to:
- Store your actions and preferences.
- Analyze user interaction with the Site.
- Provide personalized content and ads.
For more details on the cookies used by Shopify, visit Shopify's Cookie Policy.
You can manage your cookie preferences through your browser settings. Please note that blocking cookies may negatively impact your user experience.
We do not respond to "Do Not Track" signals because there is no consistent industry standard for how to handle such requests. Learn more about "Do Not Track" at allaboutdnt.com.
How We Disclose Personal Information
We may share your personal information under the following circumstances:
- Service providers: Vendors and third parties who perform services on our behalf, including payment processors, shipping partners, and data analytics providers.
- Business and marketing partners: To provide services and advertising tailored to you. For example, Shopify may support personalized advertising with third-party services.
- With your consent: If you direct us or otherwise consent to share your information (e.g., via social media widgets or third-party login integrations).
- Business transactions: In connection with mergers, acquisitions, or similar transactions.
- Legal requirements: To comply with legal obligations, including subpoenas, search warrants, or to protect our rights.
In the past 12 months, we have disclosed the following categories of personal information:
Category of Personal Information
Recipients
Identifiers (e.g., contact details, order info)
Service providers, business partners
Commercial information (e.g., order history)
Service providers, business partners
Usage data (e.g., browsing info, IP address)
Service providers, business partners
User-Generated Content
The Services may allow you to post product reviews or other content. This content will be publicly accessible, and we cannot control how others use or share it. Please exercise caution when sharing personal information in public forums.
Third-Party Websites and Links
Our Site may link to third-party websites. We do not control or endorse the content on these platforms, nor are we responsible for their privacy practices. We encourage you to review the privacy policies of any site you visit.
Children's Data
The Services are not intended for use by children under 16. If we learn that a child has provided us with personal information, we will delete it. If you are a parent or guardian and believe your child has shared personal information, please contact us.
Security and Retention of Your Information
We take reasonable steps to protect your information. However, no method of transmission over the internet or electronic storage is completely secure. We retain your personal information as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
Your Rights
Depending on where you live, you may have the following rights:
- Right to Access/Know: Request access to the personal information we hold about you.
- Right to Delete: Request that we delete your personal information.
- Right to Correct: Request correction of inaccurate personal information.
- Right to Data Portability: Receive a copy of your personal information or request its transfer to a third party.
- Right to Opt-Out: Opt-out of the "sale" or "sharing" of personal information or targeted advertising.
You may exercise your rights by contacting us at rich@aceraceparts.com. If you choose to exercise these rights, we may require proof of identity. We will respond to your request as required by applicable law.
We do not discriminate against you for exercising your rights.
International Users
If we transfer your personal information outside of your country, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses. Your information may be processed by third parties or staff in these countries.
Contact Us
For any questions regarding this Privacy Policy or to exercise your rights, please contact us:
Email: support@aceraceparts.com
Address: Ace Race Parts, 8108 River Dr SE, STE 106, Olympia, WA 98501, US
For data protection purposes, we are the data controller of your personal information unless otherwise stated.